Delivery costs
Delivery costs are calculated at checkout using your destination and the products in your basket. Free-delivery thresholds and applicable surcharges are displayed before payment.
Dispatch and delivery
We aim to dispatch accepted orders promptly. Delivery estimates are not guarantees and can be affected by stock availability, carrier delays, weather, and other events outside our control.
Address accuracy
Please check that the delivery address, postcode, contact email, and phone number are correct before submitting an order. Contact us as soon as possible if you need help with an address error.
Delivery issues
If an order has not arrived by the expected date, contact our support team with your order number. We will investigate with the relevant carrier.